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FAQs

Question : If I forgot my password to my camera and cant access it how do i log in.
Answer : Hold the mode button for 5 sec for format camera to set up again

Question : Can i use in different phones at a same time?
Answer : Yes, multiple users can see the camera at the same time.

Question : Can i see from mobile and laptop?
Answer : Sure, camera is supported for windows, android & iphone.

QuestionWhat can I do if the SD card cannot be connected and the camera does not light up?
Answer : 
SD card should be formatted. Connect the hotspot to reset the camera.

Question: Battery Life?
Answer : 3+ Hours straight
.

Question : How much time it takes to charge?
Answer : Approximately 1-2 Hours
.

Question : How to charge the camera?
Answer : We also provide usb cable with the camera, so you can charge the camera through usb cable.

Question : Where my order comes from?
Answer : USA.

Question : Does this work 2.4 G or 5 G wifi?
Answer : 2.4 g wifi

Question : When will i get Tracking Number and how?
Answer : Once we fulfill your order (1-2 Days) you will receive and email or sms about the tracking details.

Question : When will i Receive my order?
Answer : Approximately 4-7 days from fulfillment is done (In Peak time It can take 4-12 days).

Question : Where will be the data stored?
Answer : you can save the data on Google Cloud or SD cards.

Question : How to solve the problem when I receive the wireless network that cannot be released completely?
Answer : First,be sure the battery fully charged, press the red/blue light on/off, and then press and hold the mode. Just wait for the red light to appear.

Question : Suddenly power dead, will the video be lost?
Answer : No, In this case the camera will store and once its charged the camera starts working again automatically.

 

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